FAQ

Frequently Asked Questions

1Can I get my order then pay?
We offer prepaid services. You will have to complete your payment before the writer starts working on your order. Please note that the time until the deadline will start counting as soon as you make the payment, and not from the moment you place your order.
2What do the prices depend on?
Our pricing model is very simple, yet it allows us to cater for all our customers' needs on an individual basis. The price you pay is based on four factors: the number of pages, the academic level, the type of paper and the time that the writer needs to do the research and write the paper. You would pay more for postgraduate assignments and orders with a tight deadline.
3How do I know I won’t be scammed when I pay upfront?
We cannot possibly scam you because we do not hold your credit card information. Also, we have helped thousands of clients already, and they have been pleased with how secure they felt. The payment process is done by a secure online system, and the information you provide at checkout does not get to us. We only know your basic info (i.e. name, address, and phone number) and we use these details only for authorization purposes.
4Can I negotiate the price?
All the prices are calculated automatically using the calculator on our website. However, we value returning customers, so we offer a flexible system of discounts as well as a referral program.
5Are your papers pre-written?
Our every paper is custom written. We write papers from scratch only. Once you have your paper, you can be confident that it won't be submitted to an essay database of some sort.
6When will my paper be ready?
Our every paper is custom written. We write papers from scratch only. Once you have your paper, you can be confident that it won't be submitted to an essay database of some sort.
7Who will write my paper?
We will carefully choose an experienced professional writer to assist you with your paper based on your field of studies and other requirements.
8How do I know my personal information is safe?
Our Privacy Policy completely protects your personal information from third parties. Untrustworthy services do not have policies, but you can rely on us.
9How will the paper be delivered?
The completed paper will be uploaded to the Files section of your profile. You will also get an email notification.
10What if the paper is late?
Even the best can sometimes be late. If our writers missed your deadline, contact our Customer Support Representatives, and they will tell you what’s happening with your assignment.
11How do I know that the work is not plagiarized?
If you need proof of originality, you can order a plagiarism report from us. We use one of the best plagiarism detectors (turnitin) and the report itself will be available upon the delivery of your paper.
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