SPC (Statistical Process Control), are statistical devices founded on the theory of variation, employed to understand any process measured over a duration of time, normally to identify areas of improvement or maintain high performance levels. SPC uses time series analysis and graphical data representations to simplify information to a broad […]

Define Vision, Mission and Strategic Plan. To achieve its objectives, the management of any organization lays down a series of steps or statements to direct the organization. They include vision, mission and a strategic plan(Ginter et al., 2018). The vision of an organization provides the long-term targets of an entity. […]

In healthcare matters, benchmarking is a management tool for applying best practices at the optimum cost (Ettorchi-Tardy et al., 2012). Benchmarking allows for continuous improvement and enables the decision-makers in an organization to gauge the necessary improvement needed to reach and maintain satisfactory performance levels. It is a monitoring tool […]

DRG’s, diagnosis-related groups, are a method of grouping hospitalized patients into classifications with similar care processes and predictable service ranges (HMSA, 2018). DRG’s are categories for defining hospital admission cases. In 2014 according to HCUP, the Healthcare Cost and Utilization Project, the top ten DRGs by hospital admissions were lower […]